You’ve been in an incident or your car has experienced some cosmetic/structural damage because of bad environmental. Either way, you want the dents, dings and scratches fixed as soon as possible. Entrusting your prize vehicle to the very first auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have your best interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be looked at.” Seems Arizona’s new attorney general is putting a sting operation into effect in the state run that will “determine if those in the business of car repair are usually now being honest with their members.”
What prompted the necessity of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they really do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them to a lowball estimate.
In light of situations like these, it’s no wonder recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that have their own customers’ best interests planned. Recently, EMC Publishers reported that “Local auto repair shop [had been] recognized by BBB for its integrity.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in other areas of business by owned and operated repair service provider secured the win.
One of the ways that the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective ought to getting you back in the road quickly and together with confidence that your vehicle has been restored for the complete satisfaction. ICAR Gold class certification also will mean that your auto repair technicians have obtained the highest credentials in the industry to get the job finished right.
Another way which often the auto repair shop walked away this honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available these. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative components. Watch out for auto body shops that use knock-offs or cheap imitations but charge you just slightly as compared to a competitor that’s the committed to actual goal deal and backs it up by using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by your auto repair retail outlet. A reputable car body team focuses on by taking your stress out within the process with appreciation of detail from quote, to insurance agency document approvals, totally through to finished product.
In a Jiffy Auto Care
200 SE 79th St suite d, Oklahoma City, OK
+1 405-215-5284